Terms of Service

Effective Date: 19 January, 2025

Welcome to ZeiTax. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided

ZeiTax assists clients with income tax-related matters, including filing, computation, and advisory services.

2. User Information

We collect the following information for the purpose of providing our services:

  • Personal Information: First Name, Last Name, Phone Number, Email Address.

You agree to provide accurate and complete information. ZeiTax will not be responsible for any issues arising due to incorrect or incomplete details provided by you.

3. Confidentiality and Data Security

  • ZeiTax is committed to protecting your privacy and ensuring the security of your data.
  • Any sensitive data, such as your income tax login credentials, will only be used to complete your tax-related tasks and will not be shared with any third party without your explicit consent.
  • Our systems implement industry-standard encryption and security protocols to safeguard your information.

4. User Responsibilities

  • You agree to use our services only for lawful purposes.
  • You must notify ZeiTax immediately if you suspect unauthorized use of your account information.

5. Limitations of Liability

ZeiTax strives to ensure accurate and timely service delivery. However, we are not liable for:

  • Delays or errors caused by incorrect information provided by you.
  • Technical issues on third-party platforms, including the Income Tax Department website.
  • Losses arising from unforeseen circumstances or force majeure events.

6. Payment and Refund Policy

  • Payment for our services must be made as agreed upon at the start of the engagement.
  • Refunds will not be issued once services have commenced, except in cases of non-performance on our part.

7. Termination of Services

  • ZeiTax reserves the right to terminate or suspend services if you breach these terms.
  • You may terminate our services at any time by notifying us in writing.

8. Modifications to Terms

We reserve the right to update these terms at any time. Changes will be communicated via our website or email. Continued use of our services after changes are made constitutes acceptance of the revised terms.

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai, India.

10. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Email: [email protected]